Dear partners, Dear friends,

We are working with you with pleasure and we thank you for this dynamic partneship.

We have been preparing a continuation plan in case of major crisis for a long time. This plan is organised on two major axis : Continue to provide a good service to our partners and preserve the health of our teams.

The current crisis related to COVID-19 pushes certain governments to take understandable protective measures in order to preserve the different populations. In this context, many borders are temporarily closed or apply stricter controls.

In order to minimize the impact on our daily work and keep a good quality of service, while reducing the risks for our staff, we have completely adapted our organization:

A maximum of our teams work from their home or in places limiting the risk of contamination. Concerning activities requiring physical presence, for example in our warehouses, we have reduced our workforce and we are applying barrier procedures in order to once again limit risks as much as possible. All our teams at French headquarters as well as in our sites in Africa, Middle East and the USA, have all the means to support you in these complicated moments for all.

In conclusion, even if we may have some difficulty answering you as quickly as usual, be assured  that our staff is mobilized to support you and consolidate our partnership.

It will be with a great pleasure that We’ll meet again after the end of this difficult days !!

Best regards,

Jean-François COUASNARD

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